Terms & Conditions
Service terms, policies, and conditions for TV repair in Lucknow
Introduction
Welcome to Service Centre. These Terms and Conditions govern your use of our TV repair services in Lucknow. By engaging our services, you agree to be bound by these terms.
Please read these terms carefully before using our services. If you do not agree with any part of these terms, please do not use our services.
Service Scope
Our Services Include:
- LED TV repair and maintenance
- LCD TV repair and component replacement
- Smart TV setup and configuration
- TV wall mounting and installation
- Sound system troubleshooting
- Software updates and app installation
- Remote control repair and replacement
- Power supply and circuit board repair
Service Areas
We provide services throughout Lucknow and surrounding areas, including:
- Gomti Nagar, Indira Nagar, Aliganj
- Hazratganj, Alambagh, Rajajipuram
- Chinhat, Mahanagar, Vikas Nagar
- Jankipuram, Nishatganj, BBD
- Kapoorthala, RDSO, and other areas
Service Policies
Appointment Scheduling
- Appointments are scheduled based on availability
- Same-day service is available when possible
- We will confirm appointments via phone or WhatsApp
- Please provide accurate contact information
Cancellation Policy
- Free cancellation up to 2 hours before scheduled appointment
- Cancellation fees may apply for last-minute cancellations
- No-show appointments may incur additional charges
- Rescheduling is available at no extra cost
Service Charges
- Free home visit for diagnosis within Lucknow
- Service charges apply only if repair is performed
- Transparent pricing with no hidden fees
- Payment due upon completion of service
Payment Terms
Accepted Payment Methods
- Cash payments
- UPI payments (PhonePe, Google Pay, Paytm)
- Credit/Debit cards
- Digital wallets
- Bank transfers
Payment Terms
- Payment is due upon completion of service
- We provide detailed invoices for all services
- No advance payment required for standard repairs
- Special payment arrangements available for major repairs
Warranty and Service Guarantees
Service Warranty
- 90-day warranty on repair work performed
- 30-day warranty on replacement parts
- Warranty covers same issue recurrence
- Warranty void if TV is damaged by external factors
Service Guarantees
- Professional service by trained technicians
- Quality repair work using genuine parts when available
- Same-day service when possible
- Transparent pricing with no hidden charges
- Customer satisfaction is our priority
Liability Limitations
Important Limitations
- We are not responsible for pre-existing TV damage
- Liability limited to cost of repair service provided
- Not responsible for data loss on Smart TVs
- Customer responsible for backing up personal data
Customer Responsibilities
- Provide accurate information about TV issues
- Ensure safe access to TV location
- Back up personal data before service
- Follow technician safety instructions
- Report any issues immediately after service
Image and Content Disclaimer
Important Notice: All images displayed on our website and marketing materials are for representation purposes only. Actual TV models, colors, and specifications may vary.
- Images are illustrative and may not represent exact models
- Actual service experience may differ from images shown
- We do not guarantee exact visual representation
- Service quality and results are based on actual performance
Service Limitations
What We Cannot Guarantee
- Repair of TVs with severe physical damage
- Availability of specific replacement parts
- Repair of TVs outside manufacturer warranty period
- Service for TVs damaged by water, fire, or accidents
Service Availability
- Service hours: 9 AM to 8 PM, 7 days a week
- Emergency services available for urgent cases
- Service availability may vary during holidays
- Weather conditions may affect outdoor installations
Privacy and Data Protection
Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy.
- We collect only necessary information for service provision
- Your data is protected and not shared with third parties
- You can request data deletion at any time
- Service records are maintained for warranty purposes
Dispute Resolution
Complaint Process
- Contact us directly via phone or WhatsApp
- Describe the issue clearly and provide service details
- We will investigate and respond within 24 hours
- Resolution will be provided based on service warranty
Governing Law
These terms are governed by the laws of India. Any disputes will be resolved in the courts of Lucknow, Uttar Pradesh.
Contact Information
Questions About These Terms?
If you have any questions about these Terms and Conditions, please contact us:
📞 Phone: 1800-309-1619
💬 WhatsApp: +91 8953689444
📍 Service Area: Lucknow, Uttar Pradesh
🕒 Hours: 9 AM - 8 PM (7 Days a Week)
Terms Updates
We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.
- Updated terms will be posted on this page
- Continued use of services constitutes acceptance of new terms
- We will notify customers of significant changes
- Previous versions of terms are available upon request